Written by : The Car People
Published on:: 31/05/2019
In a few short weeks (19th June), The Car People will rebrand to CarShop as part of a move to bring two great businesses together to create nine stores across the UK, with over 9,000 makes and models to choose from.
Don’t worry - you can still expect to enjoy a great car-buying experience designed to suit your needs, it’ll now just be even easier and more personalised so that you can find the right car and finance deal to suit you.
We’re excited about this change, for our customers and for the local economies. This move has already created new roles across our stores in Manchester, Wakefield, Sheffield and Warrington and we’ll also be working with the existing CarShop stores in Cardiff, Doncaster, Northampton, Norwich and Swindon too.
There’s no need to worry about any existing agreements you have with us either, nothing will change and you don’t need to do anything - we’re just becoming bigger, better and offering even more quality used cars for you to choose from.
We’re looking forward to keeping you updated in the coming months but for now, though, have a read of the Frequently Asked Questions (FAQ’s) below for more information.
1. What is the official date of change?
19th June is the official date.
2. Will the contact phone numbers I have change?
Please visit www.carshop.co.uk for contact numbers.
3. Will the contact email addresses I have change?
Please visit www.carshop.co.uk to get in touch.
4. Is my finance agreement impacted in any way?
No, in no way is your finance agreement impacted.
5. Will the change affect my Extended Warranty?
No, in no way is your Extended Warranty impacted.
6. Will the change affect my VAP/GAP insurance?
No, in no way is your VAP/GAP insurance impacted.
7. Will my MOT for life still be honoured at CarShop?
It will indeed! In fact, you can book your vehicle in at any CarShop location.
8. Will my Service Plan still be valid?
Providing you have kept up with your payments and have not cancelled your plan, nothing will change other than the fact you can book your service in at any CarShop location – you now have nine to choose from!
9. Will 'Friends Lend' still available?
You'll always be considered a friend but, unfortunately, 'Friends Lend' was specific to The Car People and is not offered by CarShop.
10. Will I still be able to log into my 'Friends' account?
Whilst the 'Friends' portal is specific to www.thecarpeople.co.uk and will no longer be available following the rebrand, you will be able to book your car in for a service or MOT at https://www.carshop.co.uk/service-centre.
If you want to get in touch or have any more questions please email email@example.com