How are we doing?

We speak to every customer within their first 7 days of ownership. Just to find out whether they’re happy with our service & to share with us any ideas on how we can improve. All feedback, whether positive or negative, is important to us to enable us to deliver the best service possible.

Rather than just give you a few choice positive customer testimonials we’d rather give you the full picture. Good or bad you can see all our feedback below. We review every one & help explain with our own comments where relevant.

At The Car People we’re different. Open, honest & hassle-free.

Customer ratings for the last 30 days

4.9 Average experience rating Out of 5

Additionally, 100% of people who bought from us in the last month would recommend us to a friend or family member.

How our customers rated us

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Mr C, WF6 21/02/2012
Rating 5/5

Customer recommendation: Thumbs Down

I thought the service was very good we will definitely be recommending you to friends.

Mr W, WF4 21/02/2012
Rating 5/5

Customer recommendation: Thumbs Down

We have been to The Car People before and we came back because the service the staff provide is fantastic.

Mrs G, SK4 21/02/2012
Rating 5/5

Customer recommendation: Thumbs Down

I was very pleased with the service and also with the price of your cars.

Mr S, M34 21/02/2012
Rating 5/5

Customer recommendation: Thumbs Down

We were very happy with the service the staff were really patient with me as I did not know what I was looking for.

Mrs B, S75 21/02/2012
Rating 5/5

Customer recommendation: Thumbs Down

This is our second visit To The Car People and we came back because the service was excellent.

Miss M, SK14 21/02/2012
Rating 5/5

Customer recommendation: Thumbs Down

I have been very happy with the service all the staff were very helpful even after we bought the car.

Mrs R, SK13 21/02/2012
Rating 5/5

Customer recommendation: Thumbs Down

The service was excellent from start to finish.

Mr G, S75 21/02/2012
Rating 5/5

Customer recommendation: Thumbs Down

I have used The Car People before and have always found the service to be very good.

Mr S, S75 21/02/2012
Rating 4/5

Customer recommendation: Thumbs Down

I was very impressed with the service it was all done very quickly.

Mr B, S66 21/02/2012
Rating 5/5

Customer recommendation: Thumbs Down

The service was excellent we could not have asked for more.

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Car Preparation

The steps we take to make sure your car is the best it can be.

View our car preparation process

Customer stories

Our customers often have very specific needs and we’re only too happy to help. Read a selection of their stories.

Read our customer stories